Lifetime Guarantee

The purchase of Shield Skins protection includes a lifetime replacement guarantee.

We are so confident that Shield Skins is the best and only protection you will ever need for your gadget that we back it up with Lifetime Replacement Guarantee.

If your Shield Skins ever becomes scratched, tears, discolors, peels or otherwise becomes unsatisfactory while doing its job of protecting your gadgets we will replace it for free. You will only be responsible for a small shipping and handling fee.

Purchasing one Shield Skins to protect your gadget is all the protection it will ever need we are sure that Shield Skins is the toughest most durable and best film protector on the market, if it ever gets damaged while doing its job of protecting your gadgets, then we will replace it for free.

To get a replacement just follow the instruction below, it’s that simple – no questioned asked.

How to Receive your Replacement Shield Skins

Please follow the steps below to receive your replacement Shield Skins.

Step 1: Replacement Request Form

Step 2: Request your replacement Shield Skins

 

Shield Skins

Attn: Replacements

4720 McBride Rd.

Owosso, MI 48867

USA

Step 3: Shipping you replacement

  • Your replacement Shield Skins is free of charge. You will only be responsible for a small shipping and handling fee of each replacement.

Step 4:Send back the original Shield Skins

  • After you receive your replacement Shield Skins, send back your original along with your name, address and order/order number to:

Shield Skins

Attn: Replacement

4720 McBride Rd.

Owosso, MI 48867

USA

We MUST receive original Shield Skins back within 30 days of the day you requested the replacement. If we do not receive your original Shield Skins back within 30 days your warranties will be void and you will no longer be eligible for future replacements.

30 Day Money Back Guarantee

Your purchases of Shield Skins is backed by our 30 Day Money Back Guarantee. If you’re not completely satisfied with your Shield Skins purchase, please return it within 30 days of your purchase date for a refund.

If you need to return a product for a refund simply follow the instructions below.

Please read the following to see if you qualify for a refund.

Items must be returned within 30 days of your purchase date. There is a $4.95 restocking fee per skin($10.00 for tablets and laptops) for all returned orders. We do not refund shipping costs in either direction. (shipping cost is not necessarily the cost you paid for shipping but the shipping costs we incurred when we shipped your order to you)

Refunds are normally processed within 3 to 5 days but may take up to two weeks.

Return Process

Step 1: Contact us by visiting our Contact Us page, please provide as much information about your order as possible. Including your name, invoice/order number, item name, quantity and reason for return. The more information you give us the faster we can process your request.

Step 2: You will then receive an email from Shield Skins with your RA#(Return Authorization Number). You MUST write this number CLEARLY on the outside for the package you will be sending to us. This is how we internally track and identify your return. Failure to provide this number with your shipment will result in refusal of your return.

Step 3: Please send your return to:

Shield Skins

Attn: Replacement

4720 McBride Rd.

Owosso, MI 48867

USA

It is HIGHLY recommended you ship your return with a shipping service that has some type of tracking or delivery confirmation number to ensure your package is return to us.

Step 4: After we receive and process your return (return are normally processed within 3 to 5 days form the day we receive your return) we will credit your account(less $4.95 per skin, per order, $10.00 for tablets and laptops and less any shipping costs we incurred when we shipped the Shield Skins to you). You will be notified by email when your credit has been processed.